Claim Advocacy

No one plans on a fire at their home or for their business to be devastated by an environmental hazard. But if it does happen, you can feel confident that Haylor’s team of claim professionals is there to help.

At HF&C, our in-house team of claims experts are specialists in the field of business as well as personal insurance matters.    Haylor can understand the unique complexities related to your loss and with over 80 years of claim advocacy behind us, we can work through the most difficult situations.  Because Haylor has been in business since 1928, we have long-standing relationships with the nation’s leading carriers.  This affords us, the opportunity to advocate for you, ensuring things happen promptly and efficiently.  In some cases, our Claim Draft Authority from the carriers we represent allows us to pay many claims within a day or two.

We offer a toll-free number and 24-hour a day access for reporting.  When you file a claim, a specialist will get involved immediately and advocate for you through the entire process. From timely gathering and reporting, facilitating communications with the adjuster and analyzing claims for possible trends, we don’t stop working for you until you’ve received your final settlement from the carrier.

At Haylor, Freyer & Coon, Inc.  we will provide consultation in all three stages of the claims process - planning, reporting and control

• Recommend the proper insurance carrier that meets your company's needs with local services and conforms to "Best Practices"

• Review your insurance policy and access the broadest coverage available to improve your claim result.
• Coordinate the insurance carriers claim services and activities
• Audit claim services and reserves for appropriateness
• Schedule periodic claim review meetings
• Analyze claims for possible trends
• Provide guidance and walk you through the claim process
• Build a working partnership between you, HF&C and your insurance adjuster that will get you the best financial result.
• Reassure you when the claim process is working well and work for you when difficult issues are identified.


Our goal is to get your business or personal life back on track as quickly as possible.