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Insuring all you Value


Getting the complete coverage you need is no accident. Request a quote today.


When it comes to writing policies that protect you over time, we’re right at home.

Recreational Vehicles

Get out there and have fun. We’ll make sure no worries stand in your way.

Commercial Business

No matter what your business is, being here to insure all you value is ours.


After more than 85 years of excellence, the right choice for insurance is public knowledge.

Manufactured Housing Dealers & Communities

Peace of mind can’t be manufactured. Turn to our Manufactured Housing Division for help.

Administrative Relief Technology

Choices, Private Exchange, compliance, technology and streamlined administration of all your employee BeneFITs in one easy-to-use, secure website.

Compliance Management

Healthcare reform, compliance and education training can help ensure the protection of your company and your employees.

Employee Health Improvement

Employees are your company’s biggest asset. Wellness fosters presenteeism, improves productivity and creates a happier, healthier workforce.

Student Property

You value your personal property. Now learn how you can protect it. Get a quote today.


Keeping you in the classroom and protecting your well-being, on campus and off.


Worldwide coverage for every study-abroad experience

Loss Prevention Solutions

Don’t react to losses – avoid them altogether. Work with us to learn how.

Environmental Management Solutions

Through experience and relationships, we’ve created the perfect environment to help with liability and risk.

Claim Advocacy

Let our experts help keep your workers’ comp claims – and your costs – under control.


From cars to homes to toys, if you can buy it, we can insure it. Get a quote today.


When it comes to your business, we’re more than an insurer – we’re your trusted advisor.


For student health, personal property or specialty insurance, we’re always the smart choice.





Headquarters - Location & Billing

231 Salina Meadows Pkwy
P.O. Box 4743
Syracuse, NY 13221-4743
PHONE: (315) 451-1500 or (800) 289-1501
FAX: (315) 703-8161 or (888) 567-9930

Headquarters - Shipping Address

231 Salina Meadows Pkwy
North Syracuse, NY 13212

Contact Us in Syracuse

Bob Capenos – Risk Management Advisor 315-703-1336
Caitlin Tufts – Risk Management Advisor 315 703-9159
Craig Van Epps - Director, Personal Lines Operations & Business Development  315-703-3224
Hank Chapman – Risk Management Advisor 315-703-1398
James Stoddard – Sr. Vice President 315-453-2185
James Freyer, Jr. – Chairman & CEO 315-703-9147
Jim Schaefer – Risk Management Advisor 315-800-1772
Joe Peplinski – Vice President/Risk Management Advisor 315-703-1389
John Sroka – Vice President/Surety 315-703-1329
Mark Crisafulli – Risk Management Advisor 315-453-2176
Michael Alexander – Vice President/Risk Management Advisor 315-703-9143
Rebecca Perkins – Benefit Consultant 315-800-1770
Renee Licata - Manager Collegiate Division 315-703-1331
Richard MacDonald – Vice President/Sales Director 315-453-1729
Robert Rayo – President 315-453-2165
Scott Wichmann – Vice President/Risk Management Advisor 315-703-1399
Sean Dalton – Vice President/Risk Management Advisor 315-453-2178
Sheila Gilroy – Risk Management Advisor 315-703-9157
Steven DeRegis – Vice President/Risk Management Advisor 315-453-1726
Thomas Flynn, Vice President, Director, Group Benefits 315-703-3125
Thomas Freyer – AVP/Risk Management Advisor 315-703-1339
Tony Procopio – Vice President /Risk Management Advisor 315-703-1326
Tracy Cifra – AVP/Risk Management Advisor/Director of Global Placement 315-451-1500
Victor Marchetti – Sr. Vice President/Risk Management Advisor 315-703-9150

Johnson City

585 Main Street,  Suite 1
Johnson City, NY 13790-0709
PHONE: (607) 797-2003 or (888) 640-9803
FAX: (888) 567-9930

Contact Us in Johnson City

Tom Augostini – Benefit Consultant 607-304-9765


112 W. State St.
Ithaca, NY 14850
PHONE: (607) 273-5353 or (888) 273-5353
FAX: (607) 273-7662 or (888) 567-9930

Contact Us in Ithaca

Patrick Quinn – Risk Management Advisor 607-304-9764


1402 Washington St.
Watertown, NY 13601
PHONE: (315) 782-3090 or (800) 289-1504
FAX: (888) 567-9930

Contact Us in Watertown

Adam LaClair – Risk Management Advisor 315-703-9132
Donna Blackford – Risk Management Advisor 315-800-1775
Joseph LaClair – VP/Risk Management Advisor 315-800-1782
Walt Hammond – VP/Risk Management Advisor 315-800-1780


1159 Pittsford-Victor Road
Suite 100
Pittsford, NY 14534
PHONE: (585) 385-6600 or (800) 336-6686
FAX: (585) 385-4607 or (888) 567-9930

Contact Us in Rochester

Cynthia Bostley – Risk Management Advisor 585-641-7028



695 Rotterdam Industrial Park
Schenectady, NY  12306
PHONE:  (518) 557-2689
FAX:  (315) 800-1793

Contact Us in Schenectady

George Mahoney – Risk Management Advisor  518-928-6664

Pending ISO Certification at the Schenectady Location

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Compare costs for medical procedures? You bet!

Compare costs for medical procedures? You bet!

High Deductible Plans - When it comes to medical tests or procedures do your research. Shop around, compare prices, ask questions, check quality ratings.

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