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Insuring all you Value


Getting the complete coverage you need is no accident. Request a quote today.


When it comes to writing policies that protect you over time, we’re right at home.

Recreational Vehicles

Get out there and have fun. We’ll make sure no worries stand in your way.

Commercial Business

No matter what your business is, being here to insure all you value is ours.


After more than 85 years of excellence, the right choice for insurance is public knowledge.

Manufactured Housing Dealers & Communities

Peace of mind can’t be manufactured. Turn to our Manufactured Housing Division for help.

Administrative Relief Technology

Choices, Private Exchange, compliance, technology and streamlined administration of all your employee BeneFITs in one easy-to-use, secure website.

Compliance Management

Healthcare reform, compliance and education training can help ensure the protection of your company and your employees.

Employee Health Improvement

Employees are your company’s biggest asset. Wellness fosters presenteeism, improves productivity and creates a happier, healthier workforce.

Student Property

You value your personal property. Now learn how you can protect it. Get a quote today.


Keeping you in the classroom and protecting your well-being, on campus and off.


Worldwide coverage for every study-abroad experience

Loss Prevention Solutions

Don’t react to losses – avoid them altogether. Work with us to learn how.

Environmental Management Solutions

Through experience and relationships, we’ve created the perfect environment to help with liability and risk.

Claim Advocacy

Let our experts help keep your workers’ comp claims – and your costs – under control.


From cars to homes to toys, if you can buy it, we can insure it. Get a quote today.


When it comes to your business, we’re more than an insurer – we’re your trusted advisor.


For student health, personal property or specialty insurance, we’re always the smart choice.




MAIN OFFICE – Location & Billing

231 Salina Meadows Pkwy
P.O. Box 4743
Syracuse, NY 13221-4743
PHONE: (315) 451-1500 or (800) 289-1501
FAX: (315) 703-8161 or (888) 567-9930

MAIN OFFICE – Shipping Address

231 Salina Meadows Pkwy
North Syracuse, NY 13212

Contact Us in Syracuse

Caitlin Tufts – Risk Management Advisor 315 703-9159
Craig Van Epps - Licensed Insurance Agent cvanepps@haylor.com315-703-3224
Dan Elliott – VP/Benefit Consultant 315-703-9149
Dave Lekki – Benefit Consultant 315-703-3205
Dennis Cleary – Benefit Consultant 315-453-2163
Hank Chapman – Risk Management Advisor 315-703-1398
James Stoddard – Sr. Vice President 315-453-2185
James Freyer, Jr. – Chairman & CEO 315-703-9147
Joe Peplinski – Risk Management Advisor 315-703-1389
John Sroka – Vice President/Surety 315-703-1329
Josh Amidon – Risk Management Advisor  315-703-3213
Mark Crisafulli – Risk Management Advisor 315-453-2176
Michael Alexander – VP/Risk Management Advisor 315-703-9143
Renee Simo – Manager Collegiate Division 315-703-1331
Richard MacDonald – VP/Sales Director 315-453-1729
Robert Capenos – Risk Management Advisor 315-703-1336
Robert Rayo – Sr. Vice President 315-453-2165
Robert Edick – Risk Management Advisor 315-453-2169
Scott Wichmann – VP/Risk Management Advisor 315-703-1399
Sean Dalton – VP/Risk Management Advisor 315-453-2178
Sheila Gilroy – Risk Management Advisor 315-703-9157
Steven DeRegis – VP/Risk Management Advisor 315-453-1726
Thomas Freyer – Risk Management Advisor 315-703-1339
Tony Procopio – VP/Risk Management Advisor 315-703-1326
Tracy Cifra – Risk Management Advisor/Director of Global Placement 315-451-1500
Victor Marchetti – VP/Risk Management Advisor 315-703-9150

Johnson City

585 Main Street, 1st Floor
Johnson City, NY 13790-0709
PHONE: (607) 797-2003 or (888) 640-9803
FAX: (888) 567-9930

Contact Us in Johnson City

Tom Augostini – Benefit Consultant 607-304-9765


112 W. State St.
Ithaca, NY 14850
PHONE: (607) 273-5353 or (888) 273-5353
FAX: (607) 273-7662 or (888) 567-9930

Contact Us in Ithaca

Patrick Quinn – Risk Management Advisor 607-304-9764


1402 Washington St.
P.O. Box 6720
Watertown, NY 13601
PHONE: (315) 782-3090 or (800) 289-1504
FAX: (888) 567-9930

Contact Us in Watertown

Adam LaClair – Risk Management Advisor 315-703-9132
Donna Blackford – Risk Management Advisor 315-800-1775
Joseph LaClair – VP/Risk Management Advisor 315-800-1782
Walt Hammond – VP/Risk Management Advisor 315-800-1780


102 Business Park Drive
Utica, NY 13502
PHONE: (315) 734-9386
FAX: (315) 734-9535 or (888) 567-9930

Jim Schaefer – Risk Management Advisor 315-800-1772
Rebecca Perkins – Benefit Consultant 315-800-1770


1159 Pittsford-Victor Road
Building 5, Suite 100
Pittsford, NY 14534
PHONE: (585) 385-6600 or (800) 336-6686
FAX: (585) 385-4607 or (888) 567-9930

Contact Us in Rochester

Cynthia Bostley – Risk Management Advisor 585-641-7028

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