Rich MacDonald is Haylor Freyer & Coon’s Commercial Lines Sales Director. He is responsible for the planning and directing of the agency’s sales force throughout Upstate, NY. Rich has over 20 years of experience that includes loss control, underwriting and marketing responsibilities for 2 major carriers specializing in servicing mid-size to large accounts. His experience includes working for the 2nd largest property carrier and the largest workers’ compensation carrier in his career prior to joining Haylor, Freyer & Coon.
Rich has over 15 years of management experience and has been directly involved in working with his sales representatives resolving client issues. Areas of focus includes addressing property valuation and business interruption concerns, discussing alternatives to loss control recommendations and reviewing various workers compensation loss sensitive options to assist clients in identifying their best options to consider.
Rich has a Chemical Engineering Degree from Clarkson University and M.B.A. from LeMoyne College enabling him to understand technical issues and relating them to provide the best business solutions for clients. These clients range in all sizes and industries and he worked with clients with over 10 employees to over 2,500 employees. His area of industry experience includes construction, manufacturing, wholesale, real estate, retail, municipalities and healthcare. Rich earned the Chartered Property Casualty Underwriter (CPCU) designation in 1992 , Associated Risk Management (ARM) in 1991, and the Associate in Management Designation in 1993.