Gia Diep

Director of Claims

An insurance professional with 18 years technical, training and management experience, Gia leads our Claim Advocacy Team in serving the needs and interests of our customers.

Prior to joining Haylor, Freyer & Coon, Gia held Claim and Underwriting positions with Travelers Insurance. Gia’s claim experience included handling complex Commercial and Personal Property claims. He has lead claim teams and taught claims adjustment to claim professionals across the country. With his knowledge of protocols and processes, Gia is able to counsel and advocate for our customers throughout the claim process. Most recently, Gia was the Director of Underwriting for Travelers, leading a team of 40 underwriters responsible for managing risks throughout the Northeast and bringing with him an understanding of underwriting philosophy and appetite strategies of insurance carriers.

A lifelong resident of Central New York, Gia attended Syracuse University and the Baldwinsville School District. With a specialty in Property Claims Adjustment, Gia understands the challenges that individuals and companies face after suffering a loss. Whether it’s the Ice Storm, Labor Day Storm, flood events or everyday accidents, his focus has always been helping local families and businesses recover and move on. In addition, Gia has extensive experience with National Catastrophes including Hurricane Katrina, Storm Sandy, and numerous weather events throughout the country that have devastated whole communities. By finding solutions to overcome obstacles and advocating for the customer, Gia has a proven track record of helping customers get back to normal.